Contact POS Laju Customer Service
POS Laju Phone Numbers and Emails
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+60 130 030 0300
Customer Service:
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+6 032 267 2050Internal Audit Department
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+6 037 626 1900International
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+6 032 273 3927
POS Laju Emails:
POS Laju Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
POS Laju Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call POS Laju is 601300300300. 65% of consumers used this number to address their issues and concerns. Meanwhile, 73% of users reported contacting a real person successfully by dialing the phone number 60322672050.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as POS Laju may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
POS Laju Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call POS Laju is 601300300300. 65% of consumers used this number to address their issues and concerns. Meanwhile, 73% of users reported contacting a real person successfully by dialing the phone number 60322672050.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as POS Laju may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.
People call POS Laju mainly because of request for information, return/ replace, shipping and delivery.
16% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact POS Laju is care@pos.com.my. 97% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
POS Laju Website:
POS Laju Help Center:
Corporate Office Address:
Other Info (opening hours):
Operational Hours:
Monday - Friday: 8:00AM-5:30PM
Pos Malaysia Berhad
Compliance Department
Tingkat 2, Ibu Pejabat Pos
Kompleks Dayabumi
50670 Kuala Lumpur
Fax:
How Good is POS Laju's Customer Service?
Summary of POS Laju Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call POS Laju?
Shipping and Delivery Question:
- “Tanya pasal parcel”
- “Does not receive parcel”
- “Parcel status”
Request for Information Question:
- “Need help how to reschedule a postage”
- “Want confirmation”
- “Status barang”
Return/ Replace Question:
- “For change of address”
- “Barang saya kena kenapa kena return”
- “Need to change receivers address”
Product/ Service Question:
- “Complain your staff”
- “2596569 Refer to my report no. This is urget and complaint case!”
- “Scammer alert”
Staff Question:
- “Pos laju staff take my parcel”
- “3 mnth no service pos latter in my village”
- “Services”
Activation/ Cancellation Question:
- “Asking renew roadtax and insurans”
- “Asking about renewal cdl license”
- “Roadtax renew”
Payments and Charges Question:
- “Haven't receive credit card”
- “Asking of courier charge”
- “Regarding payment”
Account Question:
- “My acc sendparcel got locked”
- “Open account”
- “Wrong postcode”
Website/ Application Question:
- “Send parcel website”
- “Why the website cannot log in”
- “Unable to contact website and check parcel”
Refund Question:
- “Refund money post”
- “Refund”
- “Refund request”
Cards Question:
- “Haven't receive card”
- “Cant get tng pin number”
- “Pin number”
Employment Question:
- “Ask for motorcycle post, why do not do a job? Already post by 30 March 2021”
- “I can't take up my item during my job time schedule also office hour”
- “Job”
Other Question:
- “Tanya pasal barang”
- “Barang xsampai dari 15hb lg”
- “Membuat aduan barang hilang”
Compare POS Laju Customer Service To
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